Tuition Refund Policy

Summer 2018 Spring 2018 FALL 2017

NY State Uniform Refund Policy - Summer 2018

Per SUNY regulations (8 NYCRR section 602.11), refunds of tuition and fees (if applicable) will be made according to the following schedule:

First Session (May 21 - June 28, 2017)

Second Session (July 2 - August 9, 2017)

Prior to the first day of session 100% of tuition and fees Prior to the first day of session 100% of tuition and fees
During the 1st week 25% of tuition During the 1st week 25% of tuition
After the 1st week 0% After the 1st week 0%

If you decide to not attend after registering, you must officially withdraw.  Students who complete a drop slip (phone calls are not accepted) with Student Services Central by 4:30pm Friday May 18, 2017 will not incur charges.  Appropriate refunds for paid tuition will only be granted upon the completion and submission of an official withdraw form to the Registrar’s Office, either before the semester start date, or during the published refund period.  All students will incur tuition and fee charges starting May 21, 2017.

Simply notifying the classroom instructor is not sufficient.  Non-attendance does not constitute an OFFICIAL drop. Any student who does not withdraw and remains unpaid at the end of the refund period will be liable for full tuition and fees.  Non-payment does not limit student’s liability.  Student’s are responsible for knowing the deadlines for withdrawal and abiding by them.

NY State Uniform Refund Policy - Spring 2018

Full Semester Classes Start: January 16, 2018

Per SUNY regulations (8 NYCRR section 602.11), refunds of tuition and fees (if applicable) will be made according to the following schedule:

 

Full Semester

8 week term or less

Prior to the first day term 100% of tuition and fees 100% of tuition and fees
During the 1st week 75% of tuition 25% of tuition
During the 2nd week 50% of tuition 0%
During the 3rd week 25% of tuition 0%
After the third week 0% 0%

If you decide to not attend after registering, you must officially withdraw.  Students who complete a drop slip (phone calls are not accepted) with Student Services Central by 4:30pm Friday January 12, 2018 will not incur charges.  Appropriate refunds for paid tuition will only be granted upon the completion and submission of an official withdraw form to the Registrar’s Office, either before the semester start date, or during the published refund period.  All students will incur tuition and fee charges starting January 16, 2018.

Simply notifying the classroom instructor is not sufficient.  Non-attendance does not constitute an OFFICIAL drop. Any student who does not withdraw and remains unpaid at the end of the refund period will be liable for full tuition and fees.  Non-payment does not limit student’s liability.  Student’s are responsible for knowing the deadlines for withdrawal and abiding by them.

NY State Uniform Refund Policy - Fall 2017

Full Semester Classes Start: August 28, 2017

Per SUNY regulations (8 NYCRR section 602.11), refunds of tuition and fees (if applicable) will be made according to the following schedule:

 

Full Semester

8 week term or less

Prior to the first day term 100% of tuition and fees 100% of tuition and fees
During the 1st week 75% of tuition 25% of tuition
During the 2nd week 50% of tuition 0%
During the 3rd week 25% of tuition 0%
After the third week 0% 0%

If you decide to not attend after registering, you must officially withdraw.  Students who complete a drop slip (phone calls are not accepted) with Student Services Central by 4:30pm Friday August 25, 2017 will not incur charges.  Appropriate refunds for paid tuition will only be granted upon the completion and submission of an official withdraw form to the Registrar’s Office, either before the semester start date, or during the published refund period.  All students will incur tuition and fee charges starting August 28, 2017.

Simply notifying the classroom instructor is not sufficient.  Non-attendance does not constitute an OFFICIAL drop. Any student who does not withdraw and remains unpaid at the end of the refund period will be liable for full tuition and fees.  Non-payment does not limit student’s liability.  Student’s are responsible for knowing the deadlines for withdrawal and abiding by them.

Bookstore Credit Process Spring 2018:

Book vouchers will be available for the Spring 2018 semester beginning December 18, 2017. For more details, e-mail bookvoucher@sunyorange.edu. The bookvoucher process is outlined below.

Complete the Spring 2018 Book Voucher:

  1. Log into MySUNYOrange
  2. Select the "Student Finances" Tab
  3. In the center column, under "Spring 2018 Book Voucher", click the link
  4. Complete the form as directed, and submit online
  5. You will receive a confirmation message and e-mail upon successful submission of your voucher

Students will be notified via their SUNY Orange e-mail account, regarding the status of their request. Students will receive instructions on how to use their voucher in the bookstore.  

Voucher notification e-mails will be sent beginning January 4th, 2018. Book voucher requests can be submitted at any time through January 24th, 2018. Once submitted, you will recieve an e-mail response within 24 to 48 hours.

Important Bookstore Credit Dates:

First Day to use a book voucher: January 8, 2018.

Last Day to submit a voucher request: January 24, 2018

All bookstore credit ends: January 26, 2018.

Bookstore Credit FAQs:

How does the charging process work?

You must present your voucher notification e-mail to staff in the bookstore, then choose your textbooks and supplies. Follett stores your approved voucher amount in their database, so you can return multiple times to purchase books and supplies, until your credit is used up. The purchases you make with your voucher will be billed to your student account by the 6th week of the semester.

What items can I charge at the Bookstore?

Purchases made with a financial aid book voucher must be fore educationally related materials. This includes: textbooks, supplies, and other items needed for your program of study.
*Please Note: You should purchase your required textbooks prior to purchasing any electronic devices.

What is the maximum book voucher that I can receive?

The maximum financial aid book voucher awarded is $1,000. Your voucher notification e-mail will contain the amount you have available to spend. The amount will be equal to your financial aid credit, up to a maximum of $1,000. No exceptions will be made to this limit. Please be sure to keep this limit in mind, when deciding on what supplies to purchase.

Non-Credit Classes

Refund policy will be based upon the start date of the class.  A refund of 100% of tuition and fees for courses dropped prior to the course start date.  On the day the course begins and thereafter no refund will be issued.

Please note the following when applying for a refund:

Full-time students are eligible for tuition refunds only when their semester course load drops below 12 credits. The refund will be calculated by determining the difference between the previous full-time enrollment threshold of 12 credits and the new part-time enrollment and then applying the appropriate refund percentage to the difference in dropped credits.

  • Refund payments are not immediate. Allow approximately six weeks for processing and mailing during the fall/spring semesters and four weeks during the summer/winter sessions.
  • Credit courses eight weeks or less in length are subject to a refund schedule appropriate to the length of the course.
  • A course canceled by the college will be refunded all tuition and fees relative to the cancelled course.

Request for Tuition Credit - Appeal form

A "Request for Tuition Credit" is available to students who feel they warrant an exception to the College's Refund Policies. Exceptions to the college's established policies are not made lightly and will generally be considered only for extenuating and difficult circumstances.

*Please note the new format and new appeal forms, (all links will open in a new window):

Documentation Required - use the form below that best fits your appeal:

Request for Tuition Credit forms are also available at the Student Accounts Office.

(If you require a more accessible version of the forms above, please contact Student Services Central or call 341-4000)